Award: Gatwick Airport wins Accessible Airport Award 2019

27 June 2019
Christakis Nicolaides, President of the Cyprus Confederation of Organizations of the Disabled , with representatives from Gatwick Airport and ACi-Europe

Gatwick Airport, in the United Kingdom was the winner of the Accessible Airport Award 2019! The award ceremony took place in Cyprus, during the Annual Congress of Airports Council International Europe (ACI Europe). It was presented to Gatwick Airport by Christakis Nicolaides, President of the Cyprus Confederation of Organizations of the Disabled on behalf of EDF

Gatwick airport was highly commended for its close cooperation with organisations of persons with disabilities, including a local community accessibility forum of users with diverse visible and invisible disabilities.

Judges also noted that the airport "goes beyond regulatory requirements and provides disability awareness training to all passenger-facing staff, teaching them how to recognise and assist passengers with hidden disabilities. Additionally, it offers disability awareness training to all third party stakeholders free of charge, to ensure consistency of standards."

Among the airport services, passengers with disabilities can benefit from signposted call points that were built considering a range of accessibility measures, such as braille, hearing loops and single call button for ease of use and that are at wheelchair accessible height.

Bologna Airport was also highly commended for this Award.

This is the 4th Edition of the Accessible Airport Award. The award is the result of a Memorandum of Understanding signed by ACI EUROPE and the European Disability Forum (EDF) in 2016, and aims to honour the best airport in Europe in terms of its level of accessibility as well as the range and the quality of the assistance services that it offers.

Previous Winners

Previous winners of the award include:

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